FAQs
What types of hotels do you work with?
We work with hotels of all kinds, including luxury resorts, boutique hotels, chains, and independent inns. Our experience across the hospitality industry allows us to tailor each website to match the specific needs, style, and target audience of every property.
How long does it take to build a hotel website?
The timeline for a website project typically ranges from 4 to 12 weeks, depending on the complexity and features required. We’ll provide a detailed timeline after our initial consultation, so you’ll know exactly what to expect.
Do you offer booking engine integration?
Yes! We specialise in integrating user-friendly booking engines that streamline the reservation process. Our booking solutions are secure, mobile-friendly, and designed to boost conversions, making it easier for guests to book directly with you.
Will my website be mobile-friendly?
Absolutely. All of our websites are fully responsive and optimised for viewing on any device, whether desktop, tablet, or mobile. We prioritise seamless functionality to ensure that potential guests have a positive experience no matter how they access your site.
Can you help with SEO and digital marketing?
Yes, we offer SEO services to help increase your website’s visibility on search engines, along with strategic content and digital marketing options to drive traffic and bookings. Our SEO practices are tailored specifically for the hospitality industry to help you reach your target audience effectively.
What ongoing support do you provide after the website is launched?
We offer a range of maintenance and support packages, which can include content updates, performance monitoring, security checks, and technical support. Our team is here to ensure your website remains secure, functional, and up-to-date.
Do you offer custom design, or do you use templates?
All of our websites are custom-designed to reflect the unique character of each hotel. We don’t use pre-made templates, so you can be assured that your website will stand out and truly represent your property’s brand and style.
How much does a hotel website cost?
Our pricing varies depending on the scope and features of your project. We provide tailored quotes based on your hotel’s specific requirements. After an initial consultation, we’ll offer a detailed proposal that includes all costs and services.
Will I be able to update the website myself?
Yes, we build our websites on user-friendly content management systems (CMS), making it easy for you and your team to update information, images, or blog posts as needed. We also offer training sessions to help you manage the website confidently.
How do I get started with Universal Hotels?
Simply reach out to us through our contact page or give us a call! We’ll schedule an initial consultation to discuss your goals, learn more about your property, and outline how we can help create a website that attracts and engages guests.